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Contact Us

Your Connection to Digital Safety Support

At ScamAdvisery, we believe that open communication channels are fundamental to our mission of creating a safer digital world. Whether you’re reporting a potential scam, seeking guidance after an incident, collaborating on a project, or simply asking a question about online safety, our team is here to listen, advise, and assist. This page provides comprehensive information on all the ways you can connect with us, expected response times, and guidance on what information to include when you reach out.

When to Contact Us: Understanding Our Services

Before reaching out, it may help to know which department handles different types of inquiries:

Immediate Threat Reporting

Contact our Threat Intelligence Team if you’ve encountered what you believe to be an active scam that could harm others. This includes:

Victim Support

Our Victim Assistance Team provides compassionate, non-judgmental support if you or someone you know has fallen victim to a scam. We help with:

Educational Resources & Partnerships

Our Community Outreach Department handles:

Technical & Website Issues

Our Technical Support Team addresses:

Primary Contact Methods

24/7 Scam Reporting Hotline: 1-800-555-SCAM (1-800-555-7266)

Our dedicated hotline is staffed by trained specialists 24 hours a day, 7 days a week. When you call:

  1. You’ll hear a brief menu to direct your call appropriately
  2. For active threats in progress, press 1 to speak immediately with a threat analyst
  3. For victim support, press 2 to connect with a compassionate support specialist
  4. For all other inquiries, press 3 for general assistance
  5. If you’re in immediate danger, always call local law enforcement first

What to have ready when you call:

Email Communications

We maintain several dedicated email addresses to ensure your message reaches the right team quickly:

Email Security Note: We will never ask for passwords, financial information, or sensitive personal data via email. Our emails will always come from @scamadvisery.com domains. Be cautious of impersonators.

Online Contact Form

For structured reporting, use our encrypted online form at www.scamadvisery.com/report. Benefits include:

Postal Mail

While digital communication is preferred for speed, we accept physical correspondence at:

ScamAdvisery International
Attention: Correspondence Department
123 Digital Safety Plaza, Suite 450
San Francisco, CA 94107
USA

Please note: Mail processing adds 7-10 business days to response times. For urgent matters, use phone or email.

International Contact Information

We have regional support centers with local phone numbers and language support:

European Union: +44-20-5551-8345 (English, French, German, Spanish, Italian)
Asia-Pacific: +81-3-5552-9173 (English, Japanese, Mandarin, Korean)
Latin America: +52-55-5553-6728 (Spanish, Portuguese)
Africa: +27-21-5554-3091 (English, French, Arabic)

All regional centers connect to our global threat intelligence network while providing localized support and resources.

What Happens After You Contact Us

For Threat Reports:

  1. Immediate Assessment: Our team evaluates the threat level within minutes of receipt
  2. Verification Process: We investigate using the methodology outlined on our About page
  3. Community Alert: If verified, we issue warnings through appropriate channels
  4. Authority Notification: We report to relevant law enforcement and regulatory bodies
  5. Follow-up: We may contact you for additional details if needed

For Victim Support:

  1. Compassionate Response: You’ll receive a caring, non-judgmental initial response
  2. Personalized Plan: We create a step-by-step recovery plan based on your situation
  3. Resource Connection: We connect you with specialized services if needed
  4. Follow-up Support: We check in periodically during your recovery journey

For Other Inquiries:

  1. Acknowledgement: You’ll receive confirmation that we received your message
  2. Routing: Your inquiry is directed to the appropriate department
  3. Substantive Response: You’ll receive a comprehensive answer to your question
  4. Additional Resources: We often include links to relevant educational materials

Response Time Expectations

We value your time and strive to respond promptly:

Confidentiality and Privacy Assurance

All communications with ScamAdvisery are handled with strict confidentiality. We never share your personal information without explicit consent, except when required by law in ongoing criminal investigations. Our complete privacy practices are detailed in our Privacy Policy.

Follow Us for Updates

For scam alerts and safety tips between communications:

Emergency Situations

If you are in immediate physical danger, experiencing a mental health crisis, or require emergency financial intervention:

  1. Call local emergency services (911 in US/Canada, 112 in EU, etc.)
  2. Contact your financial institution immediately to freeze accounts
  3. Reach out to us for subsequent support once the immediate crisis is addressed